Terms of Service

1. Legal Information

These Terms of Service ("Terms") are issued by:

• Company Name: EUTERPA MUSIC
• Legal Form: SASU (Société par Actions Simplifiée Unipersonnelle)
• Registered Office: 154 Rue de Rome, 13006 Marseille, France
• SIRET: 952 413 771 00017
• RCS: Marseille 952 413 771
• VAT Number: FR13952413771
• Share Capital: 1,000 €
• President: Nelson Leeroy Nelson-Leeroy
• APE Code: 59.20Z (Enregistrement sonore et édition musicale)
• Website: euterpastudios.com
• Email: legal@euterpastudios.com

1.1 Publication Director

Nelson Leeroy Nelson-Leeroy, President of EUTERPA MUSIC

1.2 Hosting Provider

Netlify, Inc.
2325 3rd Street, Suite 296
San Francisco, California 94107
United States

2. Agreement to Terms

By accessing or using Euterpa Studios' website (euterpastudios.com) and services, you agree to be bound by these Terms of Service and all applicable laws and regulations, including French commercial law (Code de commerce) and consumer protection law (Code de la consommation).

If you do not agree with these Terms, you must not use our services.

3. Services Description

Euterpa Studios provides professional music production services worldwide, including but not limited to:

• Mixing: Professional audio mixing services
• Mastering: Audio mastering and finalization
• Full Production: Complete music production from start to finish
• Remix Services: Professional remixing of existing tracks
• Track Consultation: Expert advice and guidance on music projects
• Playlist Promotion: Music promotion and playlist submission services

All services are provided remotely via digital communication channels.

4. Professional Status and Applicable Law

EUTERPA MUSIC is registered in France and operates under French law. These Terms are governed by:

• French Commercial Code (Code de commerce)
• French Consumer Code (Code de la consommation) for B2C transactions
• French Civil Code (Code civil)
• EU Directive 2011/83/EU on consumer rights
• General Data Protection Regulation (GDPR)

Any dispute will be subject to the exclusive jurisdiction of French courts, specifically the courts of Marseille, France.

5. Pricing and Payment Terms

5.1 Pricing

All prices displayed on our website are in Euros (€) and include all applicable French taxes, including VAT (TVA) at the current rate of 20% for services provided in France and the EU.

For clients outside the EU, VAT may not apply (reverse charge mechanism or zero-rating may apply depending on location).

5.2 Payment Methods

We accept payment via:

• Credit/debit cards (processed securely through Stripe)
• Bank transfers if possible (for projects over €1000)
• Other payment methods such as Cryptocurrency may be available upon request o

5.3 Payment Schedule

All services require 100% payment upfront before work begins. No exceptions.

5.4 Invoicing

In accordance with French law (Article L441-9 of the Code de commerce), an invoice will be issued for all transactions and will include:

• Invoice number and date
• Complete identification of both parties
• Detailed description of services
• Unit prices and total amount
• VAT rate and amount
• Payment terms and late payment penalties

5.5 Late Payments

As per Article L441-10 of the French Commercial Code, late payments will incur:

• Interest at 3 times the legal interest rate in France
• A fixed recovery indemnity of €40
• Compensation for collection costs if applicable

6. Delivery of Services

6.1 Standard Delivery Times

Standard delivery times are estimates and may vary based on project complexity:

• Mixing: 3-5 business days
• Mastering: 3-5 business days
• Full Production: 2-4 weeks (depending on scope)
• Rush Service: 24-48 hours (additional fee applies)

6.2 Delivery Process

Delivery times commence after:

• Payment confirmation
• Receipt of all required materials in acceptable quality
• Written confirmation of project specifications

Completed work will be delivered via secure digital download (Box or similar service).

6.3 Force Majeure

We are not liable for delays caused by circumstances beyond our reasonable control, including but not limited to technical failures, natural disasters, or health emergencies.

7. Revisions Policy

7.1 Included Revisions

Each service includes a specified number of revisions as detailed in the service description:

• Mixing: Up to 3 revisions
• Mastering: Up to 2 revisions

7.2 Revision Requests

Revision requests must be:

• Submitted during the revision process before final validation
• Clearly documented with specific feedback
• Within the original project scope

Once the final product is validated by the client, no further free revisions are available.

7.3 Additional Revisions

Revisions beyond the included number may be purchased separately at our standard hourly rate.

8. Intellectual Property Rights

8.1 Client Rights

Clients retain full ownership and rights to:

• Original compositions and lyrics
• Master recordings after full payment
• Artist name and brand identity

8.2 Euterpa Studios Rights

Euterpa Studios retains rights to:

• Production techniques and methods
• Compositions or co-compositions created during collaboration
• Use completed work in portfolio
• Receive credit as producer/engineer on releases

8.3 Copyright Compliance

Clients warrant that they own or have obtained all necessary rights, licenses, and permissions for all materials submitted. Clients indemnify Euterpa Studios against any copyright infringement claims.

8.4 Moral Rights

In accordance with French law (Code de la propriété intellectuelle), moral rights remain with the original creators and cannot be transferred.

9. Client Obligations

Clients must:

• Provide high-quality source materials in industry-standard formats (WAV, AIFF, or as specified)
• Ensure they have all necessary rights to submitted content
• Provide clear project specifications and reference materials
• Communicate revision requests clearly and promptly
• Meet agreed project deadlines for feedback and approvals
• Provide accurate billing information
• Not use services for illegal or infringing purposes

10. Right of Withdrawal (French Consumer Law)

10.1 14-Day Cooling-Off Period

In accordance with Article L221-18 of the French Consumer Code, consumers have the right to withdraw from the contract within 14 days without giving any reason.

10.2 Exceptions

The right of withdrawal does not apply to:

• Services fully performed with the consumer's prior express consent and acknowledgment that they will lose their right of withdrawal
• Customized digital content delivered in a non-tangible form once delivery has begun with express consent

10.3 Exercise of Right

To exercise your right of withdrawal, contact us at legal@euterpastudios.com with a clear statement of your decision.

11. Refund and Cancellation Policy

11.1 Track Consultation

Track consultation fees are fully refundable if you proceed with proposed fixing services within 30 days.

11.2 Standard Services

All purchases are final. Services are non-refundable once payment is made.

11.3 Rush Services

Rush service fees are non-refundable.

11.4 Unsatisfactory Work

If you are unsatisfied with the delivered work and included revisions do not resolve the issue, we will offer additional revisions at no charge on a case-by-case basis.

12. Warranties and Disclaimers

12.1 Service Quality

We warrant that services will be performed with professional skill and care in accordance with industry standards.

12.2 No Guarantee of Results

While we strive for excellence, we do not guarantee specific outcomes such as chart positions, streaming numbers, or commercial success.

12.3 Technical Requirements

Quality of final product depends on quality of source materials provided. We are not responsible for issues stemming from poor source material quality.

13. Limitation of Liability

13.1 Maximum Liability

To the maximum extent permitted by French law, Euterpa Studios' total liability for any claim arising from these Terms or our services shall not exceed the amount paid for the specific service in question.

13.2 Indirect Damages

We are not liable for indirect, incidental, special, or consequential damages, including but not limited to:

• Lost profits or revenue
• Loss of business opportunity
• Data loss (clients should maintain backups)
• Reputational harm

13.3 Exceptions

Nothing in these Terms excludes or limits our liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any matter for which it would be illegal to exclude or limit liability

14. Confidentiality

We treat all client projects as confidential. We will not:

• Share unreleased music without permission
• Disclose project details to third parties
• Use client materials for purposes other than the agreed service

By using our services, clients authorize us to showcase completed work in our portfolio for promotional purposes.

15. Dispute Resolution

15.1 Amicable Resolution

In case of dispute, parties agree to first attempt amicable resolution through direct negotiation.

15.2 Mediation

If negotiation fails, parties may agree to mediation before pursuing legal action.

15.3 Consumer Mediation

In accordance with Article L612-1 of the French Consumer Code, consumers may contact a consumer mediator:

Centre de Médiation de la Consommation de Conciliateurs de Justice (CM2C)
Website: www.cm2c.net

15.4 Jurisdiction

Any legal action must be brought before the competent courts of Marseille, France.

16. Termination

16.1 Termination by Euterpa Studios

We reserve the right to terminate services and refuse future business if:

• Client violates these Terms
• Client provides false information
• Client engages in abusive or threatening behavior
• Payment is not received as agreed
• Client uses services for illegal purposes

16.2 Effect of Termination

Upon termination:

• Outstanding payments become immediately due
• Work-in-progress will not be delivered
• No refunds will be provided for completed work

17. Data Protection and Privacy

We process personal data in accordance with GDPR and French Data Protection Act. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your data.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable under French law, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Euterpa Studios regarding the use of our services.

20. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. The "Last Updated" date indicates when the Terms were last revised.

Continued use of our services after changes constitutes acceptance of the new Terms. For material changes affecting ongoing projects, we will notify clients via email.

21. Language

These Terms are provided in English and French. In case of discrepancy between versions, the French version shall prevail in accordance with French law.

22. Contact Information

For questions, concerns, or notices regarding these Terms of Service, please contact:

EUTERPA MUSIC
154 Rue de Rome
13006 Marseille, France
SIRET: 952 413 771 00017
RCS: Marseille 952 413 771
VAT: FR13952413771
Email: legal@euterpastudios.com